Antisocial Media: Why We Are Angry on the Internet

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Angry man, weak manI’ve been using the Internet since it was the old DARPANET, having sent my first email in fall 1981. Though I obviously use the medium, I am not  a fan.

Over the years, I’ve seen the conversation on the Internet turn more shrill and caustic. It especially bothers me when Christians add to the acid. Something about the Internet can bring out the worst in us, particularly when it comes to things interpersonal.

A couple weeks ago, I had lunch with Rick Ianniello, a fellow Christian and Cincinnati-area blogger, and we started to touch on the phenomenon of being angry on the Internet. In keeping with the gist of that talk, I’ve ruminated on that face-to-face conversation and want to share a few thoughts.

In fact, I’m going to jump right in and post my basic points:

People still desire interaction with others.

The inflammatory draws us because it provides points for interaction.

In a world of wrong, something in us needs to be seen as being a defender of what is right.

“An eye for an eye” is embedded in our sense of rightness.

Because Internet communication is so instant, its fleeting nature demands we respond instantly or else face exclusion from interaction.

People  still desire interaction with others.

And thus completes the cycle.

I believe that this cycle explains much about our conversation through social media on the Internet and the way we interact with others through this faceless medium.

Thoughts:

Without a doubt, I spend far less time in face-to-face conversation with others. The excuse I hear is that people are so busy. I find it odd, though, that the vacuum that is the average day is increasingly filled with electronic communication, often hours of it. When someone posts an unusual (and often inflammatory) bit of info on the Internet, time was spent finding and reading that info. Add enough of that together and hours go by.

In a way, we suffer from a collective forgetful delusion: We no longer recall how we spent our time before the digital came to rule us. How did we interact before Facebook? How did we communicate before texting? How did we accumulate knowledge before Google? Instead of what we once did, which seemed to make us happy, we have substituted something else, and few of us are asking if we’ve made the right trade.

I used to spend a great deal of time talking with friends over a good meal. Now that almost never occurs.

But we humans still crave connectedness with others, so we post on Facebook or comment on blogs. It used to be long emails, but email is passé and Twitter taught us to condense everything into 140 characters. So we do.

And the way to generate conversation on the Internet is to post links to weird, interesting, or inflammatory statements we, or those who inform our worldview, make. Like the matador waving a red cape, we want the bull to notice us—except in this case, the bull is another person from whom we seek interaction.

We’re suckers for the red cape, aren’t we? It’s something in us. Both in waving it and reacting to it we reaffirm that we have significance at a time when so much of life seems pointless, redundant, and stupid.

“See? The bull charged. I still matter.”

We all want to matter. In the United States especially, inconsequence is a mortal sin. There’s always a cause to defend, an opinion to be had. Our democracy is built on the ideas of people who could not sit idly by without letting their thoughts be known. Something always has to be said. The Internet brings that ability to say anything about everything like no other medium in history. It is the public square on a globe-spanning level. Under that magnifying glass, every statement becomes inflammatory to someone.

So we react with what we’ve been taught from the Old Testament school of justice: an eye for an eye. If someone hits me verbally, I hit them back. I take their accusation and reverse it so that it hits them. Their strike is my counterstrike.

That sense of conversational revenge drives what passes for discourse nowadays. Few people ask whether it makes sense to lunge at the matador’s flung cape. They react with an animal’s mind and charge. That spear in their back demands a horn to the gut. And we witness all the gore played out in a public space.

Like a genuine bullfight, our reflexes must be lightning fast or else we get left out of the action. Who hasn’t come to an interesting Facebook post a couple hours afterward and found 25 comments and an already burned-out conversation? The matador and picadores went home. The flowers are already wilting in the ring. Too late.

The Internet waits for no man.

Impatience is the worst failing to pair with the inflammatory, and it’s here that we see the genesis of the anger that has come to dominate the Internet conversation and spill over into all other forms of discourse.

Before newspapers started to die because they are not fast enough to keep up with the lightning pace of information today, there was the letter to the editor. The op-ed section of the paper was our public arena for anger.

But the funny thing about a letter in those days was that it took time to write and mail. Plus, the conversation lagged by a few days. The inflammatory story of Tuesday became the slightly peeved letter to the editor of Friday. In the meantime, everyone had taken a few deep breaths and calmed down.

Whenever I was angry enough to write a seething letter, it’s funny how the seethe eased out of me as I wrote by hand. And more often than not, when I was truly livid, Jesus often said to me, “Why don’t you sit on this one for a day?” And I would. Ironic how many of those letters never got mailed. Something about a day passing made the anger of the moment seem like nothing more than an ill-thought, knee-jerk reaction.

Today, our online conversation demands the ill-thought, knee-jerk reaction. In fact, without that automatic, instant response, the Internet loses its raison d’être and no longer becomes the necessary touchpoint we have made it.

That said, for a lot of people, the Internet and social media are the only touchpoint with others they still possess. Yet what a sad trade this has been, as something precious has been lost in our rush to life online and too much coarseness has been gained.

People seem unhinged nowadays. Too many of us think we alone are the arbiters of all truth. Just witness the craziness in the aftermath of the death of Osama bin Laden, when people demanded to see his death pictures so they would believe. We’ve reached a point where only my seeing and my opinion define truth.

Christians need to take this all back and react differently. This is what we say we believe:

I am dust, a vapor that passes through today and is gone tomorrow.

All have sinned and fall short of the glory of God, even me.

I am to esteem my neighbor better than myself.

I am to love my enemies and pray for those who hate me.

All the law and the prophets are summed up in loving God and loving my neighbor, for love is the pinnacle.

Truth is truth apart from what I think or say; it can stand on its own and will go on without me.

The wise listen much and speak little.

“An eye for an eye” has been replaced by incomprehensible mercy, even in the face of hatred.

No one is unredeemable until he or she draws that final breath, so I must trust God in His dealings with people, particularly foes.

God has been patient with me and my slow growth, so I must be patient with others.

Jesus did not break the bruised reed or snuff the smoldering wick, and neither should I.

God made us to depend on each other because each of us is differently gifted by Him.

If you and I forsake gathering together in person, we lose something invaluable.

I can spend hours unpacking those realities for you, but you are smart people. You know how they should apply to our discourse and how we interact with others.

Now if we would only believe those truths enough to practice them, think how the world—even the online one—would be different.

Resisting Your Own Little World for the Sake of the Kingdom

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Tim Challies linked to an interesting article that reflects a topic I’ve discussed in depth: technology’s attack on genuine community. A good article, worthy of your time and consideration.

Toward the article’s end, one educational scientist, William Kist of Kent State University, makes an intriguing statement:

[Kist] also pointed out that the “real world” that many social media critics hark back to never really existed. Before everyone travelled on the bus or train with their heads buried in an iPad or a smart phone, they usually just travelled in silence. “We did not see people spontaneously talking to strangers. They were just keeping to themselves,” Kist said.

Many Christian writers/thinkers/pastors/bloggers talk about community, but rarely have I heard any of them discussing what Kist states above.

That ability to engage a stranger is foundational to any healthy society. And it goes beyond simple transactional engagement, such as asking the butcher for pound of ground chuck.

As Kist notes, in the days before the proliferation of tech devices that wired us into our own little worlds, people were already in that world, we just couldn’t see it. Lonely in a crowdI would contend that industrialization and social Darwinism abetted that transformation long ago, as we heartily received the false gospels of self-sufficiency and survival of the fittest.

Ours has become an “I don’t need you” society where people fight over scraps. Witness how easily a simple pending snowstorm turns grocery shoppers into frightened hoarders because their self-sufficiency is briefly threatened.

I honestly believe we can counter some of that mentality if we break out of our little worlds.

I was that guy on the plane flight who was chatty with the people in my row. I’m told that makes me a nuisance, but that was before everyone was plugged into a computer, iPad, iPod, Blackberry, or whatever. And you know, I never once had a conversation with rowmates that wasn’t fascinating. Nor did I ever get the feeling that those in the conversation resented the chat.  People did open up. In fact, most people would leave the plane laughing or smiling after such a talk. Made the flight go faster too.

What got me was that just talking with a stranger opened up a level of connection that most people now avoid like the plague. Tech only makes it more obvious. (I would tend to disagree with Kist, in part, because a person with a gadget truly is less likely to engage another, lost as they are in their cyberworld. People may have been silent in the past, but that was only because they’d been acclimatized by conditioning to be so. Now, it’s supplemented.)

Those conversations I have on planes (and in checkout lines, buses, sporting events—wherever) have meaning. They tie people together and remind us that we’re not only NOT self-suffucient but that other people have worth, that their stories matter in the larger story of God’s redemptive history.

This brings me to my final point.

I’ve been wondering why Christians today are so lousy at personal evangelism, and I believe these issues play right into that. If we can’t engage people, if we aren’t the ones who break the silence, then no one will hear about Jesus.

I’m constantly amazed at the personal details I hear from strangers I engage. The young woman running my bag of carrots over the grocery store scanner has a story. And if I talk with her, I may find out her husband just left her and the kid to fend for themselves. Or that her mom just died of cancer.

For those of us who are Christians, how can we be silent? How can we be buried in an iPad when the drama of the lives of broken, shattered people plays out around us?

Do you think Jesus has anything to say through your lips to that young woman whose husband just left? Does He have anything to offer her after her mom died right when she needed her most?

Each day, our opportunities to lead lost people to Jesus are legion. How can we possibly be silent, to let others pass by trapped in a world they can’t understand, while we who claim to know the answers dwell in our own little world, oblivious?

Our Disconnected Families

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I promise to write the final part of my series on Christian Education, but that final is long, involved, and taxing. It’s coming along, though.

Wanted to write a brief observation of what I witnessed this weekend. It’s sad, but it’s also critical for us to expose.

Saturday, my son and I attended an enrichment program for gifted children. The program is wonderful, and my son enjoys it immensely.

We broke for lunch and ate in the mini-cafeteria area. At the tables around ours were groups of dads with their sons and daughters sharing a lunch.

I use that word sharing with trepidation, because not much personal interaction occurred.

At one table, the dad got out lunch, then pulled out his MacBook and proceeded to spend the entire lunch absorbed in the Internet or some other computer-based distraction. His son ate his meal in silence.

At another table, a dad got a cell phone call and spent most of the meal talking to someone distant—rather than the young person immediately before him.

At the table beside ours, the daughter told her dad she loved him. He didn’t respond—too absorbed in his book.

I didn’t have a cell phone with me. I don’t have a laptop computer. My book stayed closed. My son and I talked about life over lunch.

This does not make me Superdad. I’m always Clark Kent. More often than not, I’m clumsy with this or that. I make mistakes with alarming regularity.

But at least I’m present in the moment.

What are we doing to ourselves and to our families? How did we get so distracted?

The dad on the laptop really bugged me, and I felt like saying something to him. But I didn’t. He might have responded, “Yeah, well who made you Superdad?”

That I tolerated the dad on the cell phone a bit more says something about what we’ve come to accept as normal. I hope I never become too normal, though.

And the dad so engrossed in his book? I watched that daughter’s response to the ignoring of her simple affirmation of love. She pulled her coat over her head and retreated into her nylon and polyfill cave. It’s not hard to imagine what might go down in her life as she ages and goes searching for someone, anyone, to say, “I love you, too, darlin’.”

I keep wondering what we’re doing to ourselves. It’s not like any of those dads had no choice. No, they selected their priorities.

How sad that in America 2010, we have so much, yet our much often becomes the building materials for the next generation’s hell.

{Note: I wanted an image for this post that showed a dad ignoring his child while he toyed with some electronic device . Sadly, many stock photos of such a scene exist. I say sadly not because I would have to pay to use that image but because so many pro photographers have seen fit to document such a scene.}