“Free” and the Destruction of Worth

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It's free!It takes time to prepare a bid on a project. Time is money. You make no money preparing bids. A bid is simply a hope for a future realization of money.

I don’t think the man requesting bids on one particular project was a bad person. He simply was misinformed. Or maybe he knew exactly what he was doing by submitting his project in a public forum. Maybe he was the smartest person in the forum.

The bid to write that 250-page technical manual was won by someone bidding $99.

I remember one bid where it would not have been outrageous to expect $30,000, but only $2,500 was budgeted by the offerer.

I saw a writing job offered recently that sought a writer to compose 10 children’s books. The offer was $50. Not per book, but for all 10.

And newspapers are fighting to stay alive because their revenue model keeps taking hits.

Everywhere I turn, the quality of writing has gone down. Not because people can’t write a decent sentence, but because the writing contains so few ideas of worth. It possesses no depth. It exists to occupy space on a page. Whether that page is digital or print doesn’t matter. I read the words, and they vanish from my head as swiftly as they entered, a nonstop stream of gruel.

Everyone is a writer, and yet so few truly are.

Free is to blame.

People have fallen in love with free. Open source software. Free. Internet advertising. Free. Information delivery systems. Free.

When I first started my business, I got regular calls from the Yellow Pages seeking my listing. They don’t call anymore because you can list your business for free in multiple outlets that will drive far more business to your storefront.

But, of course, more and more of that business is expecting something for free. Or darned near close to it.

Free has come to dominate how we think. In an article on unexpected trends, I read that free is killing the industry that dominates the Internet: pornography. We even want our vices free.

Don’t we get a little touchy when we can’t get something we want for free? Or a perk for free along with that paid item? Something. Anything.

That I’m using WordPress to compose this missive and power this blog is not lost on me. How WordPress makes money for Automattic is.

Free.

I think the Church is struggling with free. Most of what the Church does is free and always has been. Someone to be there by the bedside of a sick member. The dinner delivered to the family with the new baby. The Men’s Group oil change for the single moms. All free.

The struggle?

Now that we live in a world where free is expected, something terrible happened to worth.

When a company expects a writer to churn out 10 children’s books for $50, the underlying truth is those books have no worth. It is not a far stretch to consider that the writer of those books doesn’t have much worth either.

Did I mention that it was a Christian company behind that children’s book project?

What the Church offered for free once had immeasurable worth. We Christians saw how much effort went into offering to others our time and effort.

Now it seems that few consider what goes into the service we render to others. Like so many things that are now free, the inherent worth of that service and the people who give it is lost and forgotten.

Free isn’t so much appreciated as it is expected. And once it becomes an expectation, it becomes harder to see its value.

I believe that many people today cannot see the value of the little aspects of Faith in Jesus and the life we live as a Body because free has reduced their perceived worth to zero.

We do not gather together daily as the Church once did because we no longer comprehend the ROI.

We do not appreciate the authenticity of ritual because ritual is free and therefore easy and next to worthless.

We do not ponder the lives of others because human life is cheap in the eyes of the world.

Jesus is free, and so are eternal life and the fellowship of Faith.

Is it any wonder then that so few people grasp that trio’s infinite worth?

Great, Free Download from Christianaudio.com for June

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Forgotten God by Francis ChanA heads up for readers: June 2010’s free audio book from Christianaudio.com is Francis Chan’s Forgotten God: Reversing Our Tragic Neglect of the Holy Spirit. You can get it—and all the other free downloads each month—here: http://christianaudio.com/free.

I am always impressed with Chan’s preaching, so I’m sure this book is a winner. And hey, it’s free!

And for more along this topic of neglecting the Holy Spirit, please see one of the most commented upon posts here at Cerulean Sanctum, The Holy Who?.

The $0.00 Tithe: The Church in a World of Free

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“And as ye go, preach, saying, ‘The kingdom of heaven is at hand.’ Heal the sick, cleanse the lepers, raise the dead, cast out devils: freely ye have received, freely give.”
—Matthew 10:7-8 (KJV)

Recently, a few gripes have been circulating across the Web from plugin developers for WordPress. As an open source product, WordPress itself costs nothing. As hardcore GPL supporters, the company behind WordPress has even displayed a bit of ire that some designers of themes have insinuated links to pay sites in their free offerings. This made some theme developers livid because it threatened their revenue stream.

But the plugin developers’ complaints are new. They say that their free plugins, which often have notes added requesting donations (which I’m fine with, as the plugins are a lot of coding work), don’t even receive thank yous from users, only complaints.

Welcome to the world of free.

Recently, Chris Anderson of Wired Magazine, whose pontificating about “the long tail” captured the fancy of business leaders everywhere, released his latest book, Free: The Future of a Radical Price. It expands on an article he wrote in 2008, “Free! How $0.00 Is the Future of Business.”

Anderson argues that unless a business is giving away important products for free, it’s doomed. The way companies will have to make money from free  is by offering some kind of “freemium” deal, giving away part but offering a paid whole so attractive that people will want to buy it in addition to what they are receiving freely. On some level, that makes sense.

As someone who takes advantage of free, I love it that good things are available without cost. My computers bulge with open source software, some of it outstanding. The time clock I use to track the work I do as a writer is a free Adobe Air application. And if I wanted to, I could dump Microsoft Office and go with Open Office. So free is good.

But I’m not a freemium buyer. If I have to pay, I tend to do without or find a source that offers similar functionality that is still free.

And this is a problem, because that inability to convert free users to freemium buyers is destroying some businesses. Google has managed to figure out how to do this, but few others have. The newspaper industry is a classic example of “death by free.” Free online news and free classifieds through Craigslist have gutted their business model. The New York Times tried to cajole readers into paying for access to online op-ed pages, but with everyone in the world having an opinion, no one bit. Only The Wall Street Journal has had any success with free and freemium, and even they’re losing money.

What’s bad about this is that free is a genie that won’t easily go back into its bottle. Too many people expect to get something for nothing now. And many of them are like me: “No thanks on the upsell.”

When I ponder free and freemium, I consider how they will affect the Church, especially in the West.

Last year, the Church of England lost £400 million due to investment wipeouts in the world’s economic turmoil. They had to seriously curtail spending as a result. Other denominations face similar shortfalls.

Attending church, on one level, is technically a free activity once the cost of driving to a church meeting is excluded. But then again, it’s not. Some churches demand a tithe. Others don’t, but they still rely on the generosity of attendees to fuel pastoral salaries and the increasing costs of educational materials and programs. And lately, has anyone checked the church utility bill? Yowza!

But with more and more people believing in the gospel of free, where does this leave the Church?

For 13 years, I was part of a megachurch  noted for its drawing the unchurched or those dissatisfied with prior church experiences. Throughout the history of that church, a low expectation existed concerning asking people in the seats for their money. As a result, that church, despite many thousands attending, faced nonstop cashflow issues. Too many people showed up, partook of all the costly services the church offered, and gave $0.00 in return. In the end, that church had to radically alter its perspective on asking the people for money, and even instituted a membership program (freemium?) where none had existed before.

I believe what I saw at that church was the cusp of the problem the Church in America overall will encounter with this idea of free.

And so I wonder…

In what ways are the thought processes of church attendees being affected by this notion of free?

How will free alter the way the American Church operates?

Is there a freemum option open for churches?

How will companies that serve the American Church adapt to free? Will they go the route of newspapers?

Will free ultimately make American Christians more stingy or less?

I look at the Book of Acts and I see a model of free that is totally at odds with the way we American Christians live. Nothing we do in the Church here is free. If free genuinely catches on and the business world manages to make it work, I think the Church faces some radical problems it has not bothered to prepare for.

In the wake of lost investment monies, Westernized churches around the globe are reporting budget shortfalls and subsequent program cancellations or staff reductions. Church buildings, staff salaries, and programs ain’t cheap. A world built on a cost of $0.00 poses enormous challenges to Western churches grown used to watching stacks of money pour in from the faithful.

Honestly, I think a world of change is needed—and quickly. What do you think?